Orders and services
Check when your order was processed, partially delivered or completed in your order record.
Open My OrdersSYSTEM STATUS
System Status and Maintenance Notices
The Rados Medya system status guide: find maintenance announcements, order tracking, payment checks and support channels for delays.
STATUS INFORMATION
Follow your orders and announcements in the panel
This page is not an automated live status monitor. Announcements about maintenance and services are shared in the panel; the current status of your own order is shown on the My Orders screen.
Payments and balance
Review the status of your top-up and your balance transactions on the payment screen.
Open the balance screenAPI integration
Check request parameters, responses and rate limits in the technical documentation.
API documentationWhat is announced?
- Planned maintenance, payment channel delays, provider-related service slowdowns and platform updates may be announced.
- In critical situations, information is shared through panel announcements and support channels.
Effect on orders
- Platform or service load can affect order start and completion times.
- You can follow the status of your current orders on the My Orders screen.
Support
- Once the expected time has passed, opening a support ticket with your order number speeds up the check.
Frequently Asked Questions
Does this page show live system measurements?
No. This page is a guide to status tracking. You can check maintenance announcements in the panel, and the current status of your own order on the My Orders screen.
My order was not completed in the expected time; what should I do?
First check the description of the service you chose and the order status. If the expected time has passed, open a support ticket and include your order number.