01
How does the balance system work?
- To place orders on the Rados Medya panel, you first need a sufficient balance in your account.
- Once a top-up is completed, the amount appears in your account and is used when you create orders.
- You can follow your balance transactions on the account or balance screen in the panel.
02
Active payment channels
- Card payments: where an active payment provider is available, they are completed on a secure payment page.
- Bank transfer (Havale/EFT): the bank details are shown in the panel. Filling in the description or reference field correctly speeds up approval.
- Crypto payment (Cryptomus): the amount is set in Turkish lira, converted on the payment page into the coin you choose (USDT, BTC, ETH, TRX…) at the current rate, and credited to your balance automatically after blockchain confirmation. Send exactly the amount shown, on the network shown; transfers made on the wrong network may not be recoverable.
- Manual payment notification: a receipt or transaction reference may be requested; the approval time may vary with demand.
03
Payment security
- Rados Medya does not store your card details in plain text; the payment provider operates under its own security standards.
- In the event of a fake receipt, chargeback abuse or a suspicious payment, the account may be placed under review.
- Before paying, check the minimum amount, fee and description instructions shown in the panel.
04
Balance refunds and incorrect payments
- Panel balance is used to buy digital services; cash refund requests are assessed according to the payment channel, the regulations and the transaction status.
- If you paid the wrong amount, left out the description or paid from a different account, you need to open a support ticket.
- For partially delivered orders, the remaining amount may be refunded to your panel balance according to the system rules.