YOUR DATA & ACCOUNT

Privacy Policy

Explains in plain language which data Rados Medya processes in your account and why, how it is protected, and what rights you have.

This text is a translation provided for information only. The legally binding text is the Turkish version of this page. Read the Turkish version

What information do we collect?

The name, username, email, phone number or support contact details you provide when you register.
The public profile, post, video, channel or similar target links you enter when placing an order.
Accounting records such as top-ups, payment notifications, invoices/receipts and transaction history.
For security, your IP address, device information, session records and error/performance logs.

To open your account securely, manage your session and prevent unauthorised access.
To pass your SMM panel orders to the right service, track order status and provide support.
To keep account activity such as payments, balance, refunds, partial deliveries and membership level on record.
To meet legal obligations and reduce the risks of fraud and misuse.

Rados Medya does not ask for your social media account password. Orders generally proceed through a public link.
We recommend that you do not use your panel password on other sites, and that you choose a strong password and, where possible, two-step verification.
The support team will not ask you for your panel password or your social media account password.

The information needed to fulfil an order may be passed to the relevant service provider on a technical level.
For payment transactions, banks, card, crypto or payment intermediary institutions may keep their own security and transaction records.
Unless required by law, your data is not sold to third parties for advertising purposes.

Account, order and financial records are kept for as long as is necessary for providing the service, for support and for regulatory requirements.
You can send deletion, correction or access requests through the support channels. Records that are subject to a legal retention obligation may not be deleted immediately.
Even if your account is closed, accounting, security and dispute records may be kept for the mandatory periods.

Does Rados Medya ask for my social media password?

No. A public profile or content link is generally enough for orders.

Why is my data kept?

It is kept for order tracking, support, payment security, partial refunds and legal record-keeping requirements.

How do I submit a data deletion request?

You can open a request, together with your account details, through a panel support ticket or the Contact page.